AT&T Client Service Associate
Company: Exeltra Consultants
Location: Temple
Posted on: June 24, 2025
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Job Description:
Are you a people-person with a passion for providing exceptional
customer service? Exeltra Consultants, Inc., a dynamic and growing
company dedicated to optimizing client brand reach and influence,
is seeking enthusiastic AT&T Client Service Associate to join
our team! We are looking for individuals who are committed to
creating positive customer experiences and resolving inquiries with
efficiency and empathy. About Us: Exeltra Consultants, Inc.
specializes in precision-driven marketing campaigns with measurable
outcomes. We are expanding our team and need dedicated customer
service representatives to support our growing client base and
maintain our commitment to excellence. What You Will Do: Provide
exceptional customer service via phone, email, and chat. Address
customer inquiries, concerns, and complaints in a professional and
timely manner. Troubleshoot and resolve customer issues, escalating
complex problems when necessary. Maintain accurate records of
customer interactions and resolutions. Assist in improving customer
service processes and procedures. Collaborate with other team
members to ensure customer satisfaction. Provide feedback to
improve services and customer experience. What We’re Looking For:
Excellent communication and interpersonal skills. Strong
problem-solving abilities and attention to detail. Ability to
remain calm and composed under pressure. Proficiency with computer
systems and customer service software. Previous customer service
experience is a plus, but not required. A positive and
customer-focused attitude. Ability to work independently and as
part of a team.
Keywords: Exeltra Consultants, San Marcos , AT&T Client Service Associate, Customer Service & Call Center , Temple, Texas