Broadband Technician I

Company: Astound
Location: San Marcos
Posted on: September 18, 2023

Job Description:

DescriptionJob Summary
The Broadband Technician I is responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. This role will be responsible for ensuring and recording correct RF signal levels. The BBT I is required to communicate with leadership and dispatch as needed.

Duties and Responsibilities
Residential install and disconnects* (data, video, phone) on customer premises
Ensure/record correct RF and signal levels within specifications
Communication with leadership and dispatch as needed
Customer education
Operate company vehicle in safe and responsible manner
Other duties as assigned

Requirements/Qualifications
Education: High school diploma or equivalent
Experience: 0 (Entry Level)
Competencies: Maintain satisfactory driving record and have a valid driver's license
Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone

EEO Statement

Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other's differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Qualifications
BehaviorsFunctional Expert - Considered a thought leader on a subjectTeam Player - Works well as a member of a groupEnthusiastic - Shows intense and eager enjoyment and interest
MotivationsJob Security - Inspired to perform well by the knowledge that your job is safeWork-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of workGrowth Opportunities - Inspired to perform well by the chance to take on more responsibility
EducationHigh School (required)
Skills

• Verbal Communication (preferred)
• Customer Service (preferred)
  
  Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Astound, San Marcos , Broadband Technician I, Engineering , San Marcos, Texas