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Business Development Center Manager

Company: Chuck Nash Auto
Location: San Marcos
Posted on: November 20, 2022

Job Description:

Job SummaryWe are looking for a BDC Manager to join our growing team! The right candidate will have strong communication skills and the ability to handle a flexible schedule. The day-to-day responsibilities will include managing a team of representatives that answer all incoming calls to the dealership profit center and pursuing those leads by moving them through the sales cycle.Benefits

  • Health, Vision and Dental Insurance
  • 401k match
  • Paid vacation
  • Paid training
  • Growth opportunities
  • Promote from within
  • Employee discountsResponsibilities
    • Answer dealership group phones, greet and receive prospects and customers
    • Setting goals and developing plans for business and revenue growth
    • Downloads and follows up on all dealership manifest and opportunities lists.
    • Makes outbound prospecting calls inviting prospects to the dealership.
    • Makes CSI follow-up calls.
    • Contacts all no-shows to reschedule missed appointments.
    • Sets goals for the business development team and develops strategies to meet those goals
    • Advises customers on special-order parts status, appointment reminders, and recall campaigns.
    • Work cooperatively with the sales, parts and body shop departments.
    • Communicate with callers and visitors in a professional, friendly, and efficient manner
    • Type memos, correspondence, reports, and other documents
    • Train business development staff
    • Assist in scheduling and confirming sales and services appointments
    • Other duties as assignedQualifications
      • Excellent listening/communication skills, outgoing and positive personality
      • Punctual nature and ability to handle schedule flexibility and dynamic work environment
      • Professional appearance and eager to improve on all aspects
      • Valid driver's license and clean driving record
      • Bilingual is a Plus
      • Automotive industry experience a plus
      • Retail experience helpfulWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Chuck Nash Auto, San Marcos , Business Development Center Manager, Executive , San Marcos, Texas

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