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General Manager San Marcos

Company: Firehouse Subs
Location: San Marcos
Posted on: January 19, 2023

Job Description:

REPORTS TO: Owner/Franchisee

General Manager


The General Manager is responsible for leading and directing the operations of a Firehouse Subs restaurant. Primary responsibilities include hiring and mentoring great in-store team members, Development of a comprehensive catering plan and adherence to the values that have made Firehouse Subs one of the fastest growing restaurant concepts in America.


  • Demonstrate and ensure operational excellence through the training, coaching, disciplining, and encouragement of Shift leaders and Associates.
  • Ensures that restaurants are compliant with all government inspections and expectations and that Firehouse Subs standards are upheld
  • Monitors sales/labor and implements any operational opportunities identified. Required Qualifications:

    Experience: (Minimum experience the job requires.)
    • Minimum 2 years' experience leading others at various organizational levels
    • Previous experience in the restaurant industry.
    • Management experience in a quick-service or full-service chain restaurant
    • Knowledge: (Level of knowledge required to perform the job effectively.)
    • Proficiency in restaurant operating, back of house, and point of sale systems.
    • Strong general knowledge of the organization and its functions.
    • Strong general knowledge of working practices, procedures, and techniques.
    • Intermediate to advanced understanding of budgetary concepts and procedures.
    • Intermediate to advanced ability to delegate projects and get work done through others.
    • Intermediate to advanced understanding of performance review process.
    • Demonstrated advanced ability to communicate, influence, and negotiate decisions while motivating assigned staff.
    • Demonstrated ability to implement strategic direction.
    • Ability to prioritize and work on multiple projects simultaneously.
    • Proficient understanding of the various job functions within the restaurant to effectively train staff and delegate certain tasks.
    • Demonstrated ability to work in a team environment.
      Education: (Minimum formal education the job requires.) High school diploma/GED or equivalent work experience.

      Physical: (Minimum physical requirement to perform the job effectively.)

      Must be able to manually lift and move up to 50 lbs. on occasion.

      Must have the ability to stand and sit for extended periods of time.

      Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push occasionally.

      Ability to read (orders on tickets, menu board, receipts, etc.).

      Contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items, on occasion.

      Frequent washing of hands.

      Ability to use computers, telephones, and office equipment.

      Experience: Previous experience in a restaurant leadership position.

      Professional Certification:
      • Food Safety Certification (may vary based on city, county, and state requirements)
      • Food Handler's Certification
        Compensation: $1.00 - $60,000.00 per year

        Firehouse Subs - is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation -.

        The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

        Our mission is to carry on our commitment to and passion for:
        • Hearty and Flavorful Food
        • Heartfelt Service, and
        • Public Safety
          This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Keywords: Firehouse Subs, San Marcos , General Manager San Marcos, Executive , San Marcos, Texas

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