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Assistant Director, Housing and Residential Life

Company: Texas State
Location: San Marcos
Posted on: March 18, 2023

Job Description:

Posting Information
Posting Number2023410
Posting/Functional TitleAssistant Director, Housing and Residential Life
University Pay Plan TitleAsst Dir, Hsg & Residential Life
LocationSan Marcos
DepartmentDept of Housing and Residential Life
Recruitment TypeOpen to All
Job TypeFull-Time
Monthly Salary$4,340-$5,000
Job CategoryExempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

  • Master's degree in Higher Education Administration, or closely related field.

  • 3 years of full-time experience working in university housing, residence life or student affairs.

    Preferred Qualifications

    • Experience with supervision

    • Experience managing residential communities

    • Experience developing and conducting assessment

    • Experience with presenting and training

    • Experience with designing training programs

    • Experience with course design and instruction

    • Prior experience in housing and residential life

      Job Description
      The Assistant Director for Residential Experience supports the unit and aids in community development and leadership opportunities for residents living on campus. This position will supervise full-time professional staff and indirectly supervise graduate and student staff. The Assistant Director will report to the Associate Director for Residential Experience for the Department of Residence Life at Texas State University.
      Job Duties
      Staff Supervision

      • Supervise and provide leadership for full-time Residence Directors and Resident Advisors and communicate expectations and monitor work processes.

      • Provide ongoing direction & feedback about performance through weekly 1:1 meetings.

      • Evaluate performance, including conducting performance evaluations effectively and efficiently and attending to their professional development.

      • Assist in recruitment and hiring of direct reports, including reviewing applicant materials, conducting candidate interviews, and offering recommendations for hiring.

        Student Conduct

        • Serve as conduct administrator for the residence halls; monitor and review all on-campus conduct incident reports; track and monitor conduct cases using Maxient database; follow up cases management with hall staff and provide updates as needed to department leadership and Student Conduct.

        • Stay current on trends for educational sanctions in higher education; create and implement training for all Residence Life professional staff members regarding departmental philosophy, Maxient Software, and expectations regarding student conduct; create semester and yearly reports regarding conduct violation trends, conduct officer timelines, and make recommendations on improvements to structure and implementation of conduct process; review student handbook policies; process guest and visitor & lost ID logs for trends/behaviors in violation of policies.

          On-Call Responsibility & Student Support

          • Participate in 24-hour on-call rotation with live-in professional staff colleagues; recognize that residence hall are open 365 days/year and therefore being on-call during holidays should be expected; respond to student and/or facilities issues/crises as a third-tier responder and in person as needed 24-hours a day; high level of in-person response to mental health concerns, other student support situations should be expected.

          • Consistent communication with senior leadership during crises/emergencies; maintain accurate incident reports using Maxient Software.

          • Work with Residence Life and Student Affairs team to respond to critical incidents on campus; work with other departments to provide an appropriate response to crises.

          • Identify personal and emotional concerns of students; provide appropriate resources and referrals; track and monitor student issues using Maxient database; maintain contact with parents and other constituencies as appropriate.

            Student Advocacy/Outreach

            • Develop and maintain rapport with residents through regular student contact; attend supervisee building staff meetings as needed; assess needs and concerns of residents; advocate for students in all aspects of their housing and educational experience.

              Liaison with other Departments

              • Serve as liaison with other departments and offices on campus, including University Police, Student Involvement and Facilities Management, President's Office, Office of Student Affairs, Health Services, Counseling Services, and Academic Advising.

                Assist with Residence Life & Division of Student Success Programs-

                • Assist with departmental programs and events such as RA Selection, RA training, Move In, Move Out, professional staff training, Welcome Week, Homecoming, and President's cup.

                • Assist with DSS divisional programs and various work groups as assigned.

                • Keep a strategic focus on partnership building across campus as the department and University continues to grow.

                  Student Success

                  • Provide leadership and oversight toward overall student retention.

                  • Provide individualized care to address student concerns within Residence Life and work to eliminate barriers to retention.

                  • Utilize resources at your disposal through other departments, such as Student Financial Services, Academic Advising, Contemporary Practices, Counseling Services, and Health Services, to coordinate responses to student needs.

                    Community Development

                    • Actively work with Residence Hall Directors to ensure effective resident outreach efforts (e.g. intentional conversations and co-curricular programming) in the residence hall


                      • Maintain regular contact with appropriate resources to ensure the effective operation of residence halls; communicate facility issues to appropriate areas in a timely fashion; communicate student issues/crises; respond to parental communication as appropriate; share necessary information to RAs during staff meetings; meet weekly with supervisor; provide written reports as requested by department head.

                      • Identify issues in area or departmental concern and take initiative to resolve or report them and assist in the identification of potential solutions.

                      • Promote and maintain an atmosphere of excellent internal and external customer service within the Residential Experience program.

                        Other Duties as Assigned
                        Additional Information to Applicants
                        Job Open Date03/08/2023
                        Job Close Date (posting closes at midnight)03/22/2023
                        Open Until FilledNo
                        Normal Work Days
                        Normal Work Hours Start8:00AM
                        Normal Work Hours End5:00PM
                        Posting NoticesYou will be required to electronically attach a resume, cover letter, and list of references to your application.
                        Legal and Required Notices
                        Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.
                        Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.
                        Why work @ Texas State?
                        --- Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!
                        --- Generous paid time off: vacation, holidays, sick days and many more!
                        --- Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program
                        --- Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.
                        --- An inclusive Bobcat community: join our many social networks offered on and off-campus
                        --- Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions
                        By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation.
                        Quick Link
                        Applicant Document

Keywords: Texas State, San Marcos , Assistant Director, Housing and Residential Life, Executive , San Marcos, Texas

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