General Manager

Company: Massage Envy Franchising, LLC
Location: Cedar Park
Posted on: June 2, 2025

Job Description:

OverviewDo you love leading teams, managing operations, coaching, and developing a team to achieve their professional goals? If you seek a career with a company that prioritizes its people, consider joining us!At Massage Envy, we believe people are at the core of our success. Our focus is on building relationships and fostering mutual cooperation. We care deeply about our team members and clients, aiming to enhance their well-being through kindness, compassion, empathy, and generosity.We are always looking for talented individuals who thrive in environments dedicated to making people feel their best.Responsibilities

• Uphold Massage Envy's Mission, Vision, and Values
• Gain comprehensive knowledge of our services and products
• Develop and nurture location managers to foster a culture of coaching, support, and equity
• Partner with the Operations Director to train managers on soft skills, business acumen, and key metrics
• Ensure performance in all functional areas, focusing on Net Active Member Gain, Service Hours, Guests, and Enhancements
• Monitor staffing levels and assist with recruitment, interviews, and hiring processes
• Coach and develop staff to meet sales and service expectations
• Ensure compliance with licensure, training, and documentation requirements
• Participate in company and regional calls and meetings
• Conduct monthly location visits to drive results
• Resolve customer service issues and identify systemic improvements
• Promote new products, services, and initiatives
• Manage payroll entry and inventory for the home location
• Review reports to optimize profitability
• Host performance coaching sessions and recognize achievementsQualifications
  • Strong analytical and communication skills
  • Understanding of Profit & Loss statements
  • Experience in multi-unit leadership roles (spa/sale management preferred)
  • Proficiency in Microsoft Office Suite
  • Excellent interpersonal skillsBenefits
    • Competitive salary plus commissions and bonuses
    • Medical, dental, and vision insurance
    • Paid time off
    • 401(k) plan
    • 40% product discount
    • Monthly free massage/skincare servicesLocation1335 East Whitestone Boulevard E300, Cedar Park, TX 78613Salary Range$50,000 - $60,000 DOE + BonusJoin Our TeamIf you share our values of Optimism, Excellence, Consistency, Gratitude, and Empathy, we look forward to meeting you!We celebrate diversity and are committed to creating an inclusive environment for all applicants. Reasonable accommodations are available for individuals with disabilities.*ME SPE Franchising, LLC ("ME SPE") is a franchisor of independently owned locations. Each franchisee sets its own employment terms, benefits, and policies.
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Keywords: Massage Envy Franchising, LLC, San Marcos , General Manager, Executive , Cedar Park, Texas