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Customer service/dispatch

Company: Global Channel Management,Inc
Location: San Marcos
Posted on: March 20, 2020

Job Description:

Customer service/dispatch needs 3 years experience required Customer service/dispatch requires: Proficient with computers, Windows applications Oracle experience a plus. The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail and excellent communication skills are required. Customer service/dispatch duties: Schedule general service calls, preparing and invoicing service calls. Perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign and close customer requests for technical service support and inspections Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the ACE system. Communicate with our Service Resource Center for all service calls. Maintain confidentiality of customer and employer information at all times. Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies.

Keywords: Global Channel Management,Inc, San Marcos , Customer service/dispatch, Hospitality & Tourism , San Marcos, Texas

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