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Food and Beverage Supervisor, Austin Bergstrom Airport

Company: Delaware North
Location: San Marcos
Posted on: January 18, 2023

Job Description:

The Opportunity - Delaware North Travel and Hospitality -is hiring full-time Food and Beverage Supervisors to join our team at Austin Bergstrom Airport in Austin, Texas. As a Food and Beverage Supervisor, you will be responsible for ensuring the highest levels of service is provided to our guests.

Minimum pay rate: $22.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

At Delaware North, we care about our associates' professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.
Responsibilities - Ensure compliance with all departmental and organizational policies and procedures.
Maintain a safe and clean environment for guests and associates.
Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports.
Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
Lead hourly staff in the daily performance of their duties.
Ensure venue is adequately stocked with all product and supplies needed for service.
Collaborate with manager concerning operational deficiencies and areas in need of attention.
Greet guests positively, treating each person as an individual and in a professional manner.
Prioritize and handle multiple tasks simultaneously.
Qualifications - One year related experience required.
Superior organization and guest service abilities required.
Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.
Basic computer skills including word-processing, spreadsheets, and e-mail required.
Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest's goodwill.
High school diploma or GED preferred.
Physical Requirements - Ability to lift or carry 50 pounds.
Ability to stand or walk 100% of the time.
Possible exposure to secondhand smoke.
Possible exposure to high volume of noise.
Who We Are - Serving more than 11 million passengers each year, Austin-Bergstrom International Airport is one of the fastest-growing airports in the United States. Delaware North gives travelers a true taste of the town with its award-winning and locally focused dining and retail options. Popular Austin brands include Salt Lick BBQ, Tacodeli, Juiceland, JO's Coffee, Peached Tortilla, Tyler's ToyJoy, and Book People. Delaware North team members receive paid free parking, daily meal vouchers, -and uniforms.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, San Marcos , Food and Beverage Supervisor, Austin Bergstrom Airport, Hospitality & Tourism , San Marcos, Texas

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