C Store Team Member
Company: Refuel Operating Company
Location: San Marcos
Posted on: November 17, 2023
C Store Team Member
Reports to: C Store Manager
As a Refuel C Store Team Member, customer service is our number one
priority. Our C Store Team Members are not just cashiers. Refuel C
Store Team Members are required to do the following:
Provide a friendly greeting to all customers upon entering the
store or on the phone.
Get to know your customers and use their name.
Go out of your way to make customers feel important and valued.
Move quickly to provide fast service.
Suggest sell to customers when appropriate.
Thank customers for their business and invite them back.
Without our customers we would not be in business. It is imperative
that they receive 100% of our attention and we show appreciation
for their business. Sales Associates should be outgoing, energetic,
and customer focused!
In addition to being able to perform the job responsibilities
outlined earlier, below are important expectations while working on
People oriented, friendly, enthusiastic, smiles
Respectful and polite
Demonstrate a sense of urgency (move fast)
Willing to learn
Dependable & punctual - consistently reports to work on time and
provides proper notice if necessary
Good communication skills
Able to work alone and on a team
Able to stay busy between customers
Willing to help associates and customers
Multi- Task: able to successfully complete multiple tasks
Our professional image standards include:
Proper uniform and name tag at all times
Proper hygiene: showered, clean shaved, clean hair, no body odor,
clean uniform, fresh breath, clean finger nails
No gossiping or profanity
No cell phone for calls or texting permitted while on duty, only
emergency calls from family or friends can be placed to or from
store phone only
Additional Responsibilities Include:
Doors & Windows
Windows & Doors
Stock, front face all merchandise
Stock fountain, deli case, cooler, & freezer
Proper merchandise placement on Sales Counter
Check for out of date merchandise.
Accounting & Legal:
Proper cash and credit card accountability at the end of each
Adhere to local, state, and federal policies on age restricted
Observe and react to shoplifter and gas theft.
Prepare and cook food in a fast food restaurant in the outlined
procedures of the company Deli Manual. Duties of the Cook Position
are preparation of a few basic items and normally involve operating
large-volume single-purpose cooking equipment.
Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and
Cook foods, such as fried chicken and other fried items, which are
prepared and kept warm until sold.
Operate large-volume cooking equipment such as deep-vat fryers and
other company's equipment.
Measure ingredients required for specific food items being
prepared. Clean, stock, and restock workstations and display
Attend store team members and 1 on 1 meetings as scheduled
Be open to receiving feedback, guidance, & supervision
Adhere to all Refuel company policies
Position Requirements: Ability, Education, and/or Related Work
Must be in physically good shape and able to stand during entire
Must be able to work in a cooler at a temperature of 35 degrees for
up to 30 minutes.
Must be able to lift 50 lbs.
Must have visual acuity to check identification and process money
Must be able to tolerate gas fumes and cleaning products.
Must be able to climb a ladder to clean windows.
Must be able to react to a fire by lifting and using a 30lb fire
Must be able to do basic math at the eighth grade level.
Must be able to speak, read and write English and communicate with
customers in English.
Disclaimer-The above list is not exhaustive but is merely the most
accurate list for the current job. Management reserves the right to
revise the job description and to require that other tasks be
performed when the circumstances of the job change (for example,
emergencies, and changes in personnel, workload or technical
- Required Preferred Job Industries
Keywords: Refuel Operating Company, San Marcos , C Store Team Member, Hospitality & Tourism , San Marcos, Texas
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