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Customer Service Representative

Company: Grass Roots Farmers' Cooperative
Location: San Marcos
Posted on: May 3, 2021

Job Description:

[Customer Support / Remote] - Anywhere in U.S. / Up to $33K per year - As a Customer Service Rep you'll: Respond to customer inquiries via chat-email-and-phone in a prompt-helpful-and-friendly manner; Respond to customer feedback received through the website review app; Communicate with e-commerce customers on the status of their orders; Provide tracking on orders that have shipped; Troubleshoot problems with shipments-products-and-ordering; Update orders-issue refunds-or-submit reships; Document customer feedback and order fulfillment KPIs...Hiring Fast >>

Keywords: Grass Roots Farmers' Cooperative, San Marcos , Customer Service Representative, Other , San Marcos, Texas

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