Collision Center Receptionist

Company: Chuck Nash Auto Group
Location: San Marcos
Posted on: June 4, 2021

Job Description:

Job DetailsLevelEntryJob LocationCollision Center - San Marcos, TXPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$10.00 - $11.00 HourlyTravel PercentageNoneJob ShiftDayJob CategoryAdmin - ClericalReceptionistCome join our family at the Chuck Nash Collision Center. Have fun working in our close knit office and make money doing it.Range of DutiesDepending on skill level and ability, the Receptionist duties can range from Front Desk Person, Claims Processor, Switchboard Operator, Data Entry Clerk, Scheduler and Sales Assistant to Customer Service Representative, Accounts Receivable's.Greet customers as they arrive in a pleasant and professional mannerCheck in vehicles being dropped off for repair work and assists customer with rental carAnswer incoming phone calls in a prompt, polite and professional mannerEstablish and maintain good working relationships with customers to encourage repeat and referral business.Screen calls, direct them to the proper party, and/or obtain enough information to allow for follow-up that is convenient for the customerOpen Repair Orders as neededSchedule and track appointments in OutlookReceive cash, checks and credit card payments from customers and record the amounts receivedFile and Scan Repair OrdersReconcile cash dailyAssist Body Shop Manager and Estimators as necessary (i.e., Customer calls, estimates, vendors, etc.).Prepare Purchase Orders for vendors.Maintain a professional appearance and a neat work area.Deliver repaired vehicles to customer going over the final billCollision center experience is preferred, but not required. We will train the right motivated person. Bilingual is a plus!CSR/Receptionist may be the first person a customer or prospective client comes in contact with, so it is extremely important for the person to be well-suited for the job. A cheerful, helpful attitude is essential. Phone technique should be of a high standard! This person should also be well-groomed and dress appropriately for the position. All of these characteristics contribute to making a good impression with the customers, which ultimately leads to increased sales. Ordinarily, when a prospective customer enters your place of business, there is about a two-minute window of opportunity when that person, either consciously or unconsciously makes up their mind about whether or not they intend to do business with you.Customer demands may vary. As such, hours may be altered when necessary. Additional hours may be required in order to accommodate customer needs, finish promised work and finalize all repair orders and other administrative duties. The best person for this job will have some experience in the collision e and work with us, we treat you like family!Hours of operation are 7:30am to 6pm dailyPlease apply online at high school diplomavalid drivers licensebackground check and drug test

Keywords: Chuck Nash Auto Group, San Marcos , Collision Center Receptionist, Other , San Marcos, Texas