Service Center Supervisor of Medical Equipment

Company: Rotech Healthcare Inc
Location: San Marcos
Posted on: June 4, 2021

Job Description:

OVERVIEW

Join the Leader in the Home Healthcare Industry

Rotech Healthcare Inc. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment. Each and every day, thousands of employees contribute to delivering outstanding customer service and patient care through hundreds of locations across 45 states. For additional information, please visit our company homepage www.rotech.com

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JOB INFORMATION

Summary

We are seeking a dedicated Service Center Supervisor to join our Transfill Division management team. In this position you will be responsible for filling high-pressure oxygen tanks, operating relevant equipment and the repair of medical equipment. You will be responsible for day-to-day management of company operations.

$1,000 SIGN-ON BONUS

Essential Duties and Responsibilities

• Conducts training for appropriate staff members on equipment used in transfilling, products, telephone techniques, third-party payer procedures or other relevant topics as necessary or desirable to improve service
• Develops a Transfill repair team to include techs, drivers and repair techs
• Evaluates employees annually; establishes goals for upcoming year
• Initiates appropriate actions on reports and recommendations provided by authorized inspection agencies
• Interviews and hires staff as needed and approved by senior management
• Maintains and updates all manuals necessary for company operations and establishes process to evaluate company's compliance with applicable policies and procedures
• Maintains ongoing liaison with staff, senior management and corporate staff as required
• Monitors and controls the company assets
• Monitors operational expenses to comply with established percentage to revenue limits
• Participates in regional and local meetings as requested
• Takes appropriate action to ensure compliance with applicable Federal, State and Local laws and regulations including FDA, DOT, OSHA, Federal Motor Carrier Safety Administration (FMCSA), BOP and DOH
• Performs other duties as assigned

Supervisory Responsibilities

• Supervise Transfill Techs & Drivers, Repair Techs and any other location specific operations staff

QUALIFICATIONS

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• Bachelor's Degree in Business or related or equivalent experience in HME, Home Health Industry or Business
• Experience with Durable Medical Equipment
• Previous Medical Gases Manufacturing experience and familiarity with Current Good Manufacturing Processes
• Three years' experience in Home Health Industry
• Valid CDL with Haz Mat and Air Brake endorsements issued by the state of employment, or the ability to procure one

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with location employees and company employees to ensure questions and concerns are processed in a timely manner
• Knowledge in applicable government regulations (e.g. FDA, DOT, OSHA)
• Helpful, knowledgeable and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

Physical Demands

• Ability to bend and lift in excess of 50 pounds; tanks
• Light lifting may be required occasionally to stock inventory or office supplies
• Requires close vision to small print on computer and or paperwork
• Requires sitting, walking, standing, talking or listening

Machines, Equipment and Technical Abilities

• Durable medical equipment
• Email transmission and communication
• Internet navigation and research
• Microsoft applications including but not limited to Word, Excel, etc.
• Office equipment; fax machine, copier, printer, phone and computer

Work Environment

• Office and Warehouse environment

ROTECH INFORMATION

Benefits

• 401k
• Medical, Dental and Vision
• Life Insurance and Disability
• Generous Paid Time Off and Paid Holidays
• Bonus and Incentive Opportunities (Non-Exempt and Exempt)
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees. Rotech Healthcare Inc. is a DRUG FREE WORKPLACE

Keywords: Rotech Healthcare Inc, San Marcos , Service Center Supervisor of Medical Equipment, Other , San Marcos, Texas