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Warehouse Customer Service Representative (part-time)

Company: CONNS
Location: San Marcos
Posted on: June 6, 2021

Job Description:

Job DescriptionPosition: Customer Service Representative - Warehouse Reports To: Facility ManagerExemption Status: Non-Exempt Type: Part- time Position Summary: Conn's Customer Service Representative's role is to answer inbound calls to the warehouse and service customers' needs in a professional manner. Scheduling deliveries and customer pick-ups to and from the warehouse for the customers and retail locations. Providing dispatch for the delivery drivers while they are out on routes. Responsibilities: Professionally answers incoming customer calls and resolve their issue. Services customers arriving at the warehouse for customer pickups Dispatch for delivery teams as they deliver products and assist with any issue. Contacts customers for pre-delivery to coordinate delivery times Qualifications: Must be available to work weekends and holidays Must be able to handle a large volume of inbound phone calls and perform inventory functions, including stock checks. Must have excellent customer service and organizational skills Computer and clerical experience is preferred Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time Bilingual (English and Spanish) is a plus High school diploma or GED is required Join the Conn's Family: The Conn's HomePlus Team is in the people business - people serving other people. For over 125 years, we have been wholly dedicated to enriching the lives of our employees and providing superior experiences for our customers. From professional development and career-growth opportunities for our employees, to high-quality products and purchasing options for our customers, Conn's is excited to serve you!The people business depends on team members who are excited about making a positive impact on those around them. Whether your interest is in retail sales, warehouse and repair operations, call centers, or corporate opportunities, you can find a home and career with the Conn's HomePlus Team. Conn's is PROUD to be an equal opportunity employer.

Keywords: CONNS, San Marcos , Warehouse Customer Service Representative (part-time), Other , San Marcos, Texas

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