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Customer Experience Representative

Company: Ace Relocation Systems Inc
Location: San Marcos
Posted on: June 8, 2021

Job Description:

Come join our dynamic Customer Experience team in San Marcos! Ace provides a broad range of relocation services and customized solutions for Americas industry leaders. We successfully combine the latest technologies in the transportation industry with quality, client focused relocation services.

The team is currently seeking an experienced Customer Experience Representative with great people skills to provide a sensational customer experience in a fast-paced environment. You will be responsible for communicating information and timeline objectives to transferring employees, corporate representatives, third-party agents, drivers and dispatchers to ensure timely, coordinated relocation services.

QUALIFICATIONS

We are looking for professional and reliable individuals with excellent organizational skills. The ideal candidate for this position is self-motivated and able to multi-task under pressure. At least two years of moderate to heavy hands-on customer service experience is preferred. Background checks and drug test will be required prior to employment. Pay rate is $16-$17.50 per hour based on qualifications and experience.

DUTIES include but are not limited to:

  • Coordinate schedules of customers and vendors so the relocation experience is seamless and stress free
  • Communicate effectively and professionally with customers and staff

SKILLS

  • Proficient computer and Internet skills, including Microsoft Office suite
  • Strong verbal and written communication skills
  • Strong organizational and time management skills

BENEFITS

  • Casual and team-oriented environment
  • Paid vacation/sick/holidays
  • Comprehensive benefits package including 401k with match

We provide a friendly and motivating work environment. Company information can be found at www.acerelocation.com.

Keywords: Ace Relocation Systems Inc, San Marcos , Customer Experience Representative, Other , San Marcos, Texas

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