F/T Key Holder
The Key Holder is an important member of the leadership team and is
responsible for partnering with the Store Manager to help motivate
the team and drive sales. Key responsibilities are inclusive of but
not limited to:
Supports the Store Manager in the achievement of total store
goals and KPIs as determined by the Company.
In partnership with Store Manager and Assistant Store Manager,
educates the sales team on store sales plan, personal sales goals
and store statistics and motivates the team to achieve goals.
Demonstrates a personal track record of success in sales/KPI
goal achievement, as well as influencing team goal achievement-
leads by example.
Builds effective partnerships with team, Store Manager and
field/corporate partners through consistent communication, teamwork
Understands and embraces company selling expectations and
actively works to create a positive customer experience throughout
Is able to create a customer centric environment by consistently
exhibiting best practices with regards to customer service, sales
generation and customer outreach.
Utilizes training tools and resources to educate self/team on
product, improve selling skills and achieve business goals
Coordinates the daily activities of the sales team in absence of
the Store Manager.
Perform basic operations activities including cash handling and
reporting, price changes, merchandise handling, deposits, and open
and closing duties.
and act with a sense of urgency to meet the changing priorities,
store needs and demands of the business.
Skills and Requirements:
- 2 years of retail sales experience required.
- Proven track record of sales generation and customer
- Effective interpersonal and communication skills.
- Strong computer skills-proficient in Outlook, Excel and
Ability to work a flexible schedule to meet the needs of the
business, including nights and weekends.