Leasing Specialist
Company: NRP Group
Location: San Marcos
Posted on: September 13, 2023
Job Description:
Come join NRP's A+ team! We've been recognized as a "Top
Workplace" because we promote a culture where our team can build
long-term careers and connections. As we grow as a company, our
goal is that you will grow in your career.
NRP has been recognized with several industry awards including Top
Workplaces; Best and Brightest Companies to Work For; and National
Apartment Association's Best Places to Work.
We value our employees by offering a competitive benefit package
including:
- Commission and bonus opportunities
- Paid vacation and sick leave
- 11 Paid holidays
- Paid maternity & parental bonding leave
- Short & long term disability
- Medical/Dental/Vision/Life Insurance
- 401(k) Match
- Training, certification, & growth opportunities
- Employee referral & recognition programs For over 25 years, NRP
has been dedicated to building quality homes for our residents,
regardless of income. The NRP Group is a full-service multifamily
developer, general contractor, and property manager with assets and
operations in Ohio, Texas, North Carolina, Virginia, Florida,
Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York,
and Massachusetts.
Visit www.NRPGroup.com for more information.
Join The NRP Group as a Leasing Specialist at our San Marcos
community, Encino Pointe
Under the direction of the Community Manager, the Leasing
Specialist is responsible for maximizing occupancy by generating
qualified traffic, networking within the local community,
scheduling appointments, securing rentals, promoting resident
retention, and providing or coordinating exceptional customer
service.
Essential Functions Statement(s):
Sales/Marketing
- Conduct all leasing activities at the property, responding to
telephone inquiries, providing tours of apartments and amenities,
following up with prospects, and coordinating all move-ins
- Perform telephone market surveys and physical shops of
competitors
- Recommend strategies and programs for on-site marketing
activity
- Develop and monitor merchant/neighborhood referral programs for
move-in packets, newsletters, and resident retention
- Initiate sales outreach plans including but not limited to new
development, community management, internal and external
communication, and support
- Recommend programs and strategies to increase qualified traffic
and closing ratios
- Maintain passing e-shop, phone shop, and physical shop
scores
- Maintain closing ratios in line with NRP policies and
procedures
- Maintain a working knowledge of the LIHTC program and be able
to help ensure file compliance Administrative
- Adhere to all NRP prospect and resident follow up procedures
including, but not limited to, sales, service, request and random
follow up
- Inspect apartments with the new residents at move in and
complete all the necessary paperwork
- Support Community Assistant with tracking renewals, lease
expirations, and notices to vacate
- Collect and accurately process and report receipt of
application fees, security deposits, rents and other fees
- Accurately process and report receipt of application fees,
security deposits, rents and other fees
- Keep files, desk, and leasing area organized
- Comply with all Fair Housing regulations, Tax Compliance
regulations, and other laws as they relate to property specific
guidelines and occupancy standards
- Inspect market ready units and models each morning, ensure
models/mini-models are stacked with refreshments, lights on and
show ready
- May occasionally be required to assist at other properties
- Run errands to support the property as necessary Customer
Service
- Assist in planning of resident functions
- Walk the property for curb appeal and overall property
appearance
- Assist with the monitoring and directing of service operations
to ensure service requests are completed within 24 hours and curb
appeal standard are met
- Provide excellent customer service and display courteous and
professional attitude toward all customers
- Maintain availability for resident functions, community
affiliated events and weekends
- Perform other duties as required
SKILLS & ABILITIES
Education: High school diploma or equivalent, college preferred,
Tax Credit Specialist (TCS) accreditation preferred
Experience: 1-year customer service or sales experience (or
relevant education)
Technical Skills: Strong computer skills and proficiency in
Microsoft Office, Yardi Experience preferred
Other Requirements: Valid Driver's License and reliable
transportation
The NRP Group is committed to a policy of assuring that all
employees and applicants for employment are recruited, hired,
assigned, placed, transferred, demoted, laid off, terminated, paid,
trained, and generally treated during employment on the basis of
qualifications and merit; without discrimination due to color,
race, religion, sex (including pregnancy or marital status), sexual
orientation, gender identity and expression, age, national origin,
ancestry, veteran status, military status, disability, genetic
information, citizenship, or any other classification or activity
protected by federal, state, and local law and ordinances.
Keywords: NRP Group, San Marcos , Leasing Specialist, Other , San Marcos, Texas
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