Bilingual English/French Sales Support Representative - Work On-Site New Braunfels
Company: TaskUs
Location: San Marcos
Posted on: September 16, 2023
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Job Description:
It started with one ridiculously good idea - Create a different
breed of BPO! We at TaskUs understand that achieving growth for our
partners requires a culture of constant motion; exploring new
technologies, being ready to handle any challenge in a moment's
notice, mastering consistency in an ever-changing world - that's
what it takes to get there. If that's something you want to be
apart of, apply today!
What does a Bilingual Sales Support Representative really do?
***You Must be fluent in both English and French***
Think of yourself as someone who will provide world-class service
to our customers or clients in an accurate, efficient, and
respectful manner on every call as measured by different
performance metrics, so not everyone can qualify for this role.
We make sure we get the best of the best, after all, we are a
ridiculously good company so we make sure our employees are
top-notch. So come on, now we need your full concentration because
it's time to imagine what it's like being a Bilingual Sales Support
Representative.
As a Bilingual Sales Support Representative, you will....
* Research and resolve issues reported by the client's end-users
via phone, email, and chat support.
* Manage and maintain a test lab of devices running services to be
used for reproducing customer issues.
* Use sales techniques, to offer products and services to customers
or potential customers, mainly via telephone to cold, warm or hot
leads.
* Document all information on customer interaction according to
standard operating procedures.
Requirements:
* Must be willing to complete an assessment that includes a typing
test of 35 wpm
* Great communication skills, written and orally
* Demonstrate strong abilities to work independently and as a team
player
* Must be adaptable and flexible, demonstrating abilities to work
with process and information changes
* Experience using Salesforce is a big plus
* Must be at least 18 years of age
* Must have at least a High school diploma or GED
* Must be willing to participate in a background screening
Recommended:
*Experience with phone, email and live chat support
* Experience in customer service, sales, billing, collections, or
technical support
About Us:
We are a collective of highly capable humans, who understand how to
deploy technology and data to best serve your purpose. From Digital
CX to Content Security, AI Operations, Consulting, and anything in
between, we consider ourselves responsible for protecting our
partners' interests and supporting their long-term success through
innovation and technology-powered by ridiculously smart people.
In addition to our truly #Ridiculous culture, you'll enjoy benefits
like:
TaskUs partners with the world's most innovative and disruptive
brands to protect what matters most and to thrive in an
ever-changing world.
TaskUs has employees around the world with offices across the
United States, the Philippines, India, Taiwan, Mexico, Greece,
Ireland, and Colombia.
TaskUs is an equal opportunity employer. Life is better with Us!
Find out what it means to work for a company that puts People
before Profits!
EEO: TaskUs is proud to be an equal opportunity workplace and is an
affirmative action employer. We celebrate and support diversity; we
are committed to creating an inclusive environment for all
employees. TaskUs people first culture thrives on it for the
benefit of our employees, our clients, our services, and our
community.
DEI: In TaskUs we believe that innovation and higher performance
are brought by people from all walks of life. We welcome applicants
of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a
business. TaskUs is committed to providing equal access to
opportunities. If you need reasonable accommodations in any part of
the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply
through the provided URL https://www.taskus.com/careers/.
Keywords: TaskUs, San Marcos , Bilingual English/French Sales Support Representative - Work On-Site New Braunfels, Other , San Marcos, Texas
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here to apply!
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