Patient Services Representative
Company: UnitedHealth Group
Location: San Marcos
Posted on: September 21, 2023
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and your life's best work.SM
The--Patient Care Coordinator--performs a wide variety of duties
associated with patient services. This position is responsible for
all components of the patient experience ranging from patient
in-take, office visit, patient close-out, and appointment
scheduling. The position also oversees the reporting function for
the clinic including compliance specific reports as well as
corporate statistics.
Schedule:--Monday - Friday: 8:00 am - 5:00 pm--
Location:--1290 Wonder World, Ste 1100., San Marcos, TX 78666
Primary Responsibilities:
Complete check-in and check-out tasks to include insurance
verification, complete pre-authorizations and/or precertification
of procedures, and copy required documents
Manages cashier box and daily deposits according to company
policies
Processes walk-in patients and visitors
Answers phones and schedules appointments
Answer telephone calls, re-direct calls as appropriate, assist
callers with questions or concerns, and take messages as needed
Manages medical records (maintains, files/scans, prepares for
schedule)
Ensures all correspondence is scanned and/or filed, processes
requests for medical records release and maintains appropriate
logs, etc.
Establish and maintain effective working relationships with
patients, employees, and the public
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth
Group?---- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your
success.--Some of our offerings include:
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at:--
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
Working knowledge of general office procedures--
Intermediate level of proficiency with Microsoft applications--
Soft Skills:
Independent problem identification/resolution and decision-making
skills
Able to prioritize, plan, and handle multiple tasks, demands
simultaneously
Strong communication and interpersonal skills
Excellent written, verbal and communication skill--
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group--is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#Red #RPO
Keywords: UnitedHealth Group, San Marcos , Patient Services Representative, Sales , San Marcos, Texas
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